Cafe Supervisor

Four Square is an Edinburgh charity supporting people who are homeless or at risk of becoming homeless. Employing over 80 staff at 7 locations across the city, we provide support, advice, accommodation and learning and training opportunities. We believe everyone deserves a beautiful home and a place in their community and we support over 1,000 people every year to achieve this.

We’re looking for a friendly, enthusiastic and motivated Café Supervisor to join our team at the Four Square Café in Saughton Park.

• Being a leader on shift, directing café assistants to operate the café and delegating tasks when needed
• Organise breaks for staff
• Ensure health and safety checks; open and close down procedures are followed for front of house
• Open and close the café, including cashing up
• Manage the shift including any absences and shift changes
• Support the General Manager and Assistant Manager as directed on shift or in their absence
• Hot drinks preparation / barista style coffee prep
• Food service - hot food, cakes, snacks
• Stock rotation and manage supplies
• Customer service
• Maintaining health and safety standards, including maintaining high standards of cleanliness and completing necessary records
• Assist with training new and existing staff
• Communication with the whole team in order to ensure continuity
• Carry out any other duties within the general scope of the post, as directed by the Manager/Assistant Manager.

• Kitchen or Barista experience and food knowledge is preferred
• Responsive to challenges with a positive attitude and demonstrate a “can do” approach
• Remains calm under pressure
• Good time keeping  
• Eager to support and contribute to the wider team
• Work with energy, pace and passion
• Good organising and prioritising skills
• Demonstrate a professional, enthusiastic and flexible approach
• Able to promote excellent teamwork to achieve exceptional customer experience.

Schedule:

This is a 28 hour contract. There are no set working days, and shifts will be scheduled based on the needs of the business. Day shifts only Monday to Sunday between 9am and 4:30pm. Occasional evening work may be required for events.

Work Location:

Saughton Park, 60B Ford's Road, Edinburgh, EH11 3HR.