General Porter (Royal Infirmary of Edinburgh)

Responsible for carrying out portering duties including support of security, emergency and car parking duties enabling the effective and efficient delivery of quality services to the organisation and promoting a professional image for the department.

Personal traits

• Essential
  • Reliable
  • Self motivated
  • Professional attitude
  • Professional / smart appearance
  • High standard of personal hygiene
  • Calm and patient disposition
  • Care, compassion and friendly
  • Polite and courteous
  • Openness and honesty
  • Good record of attendance
  • Awareness of confidentiality
  • Respectful of diversity
• Desirable
  • Flexible attitude towards hours of work

Qualifications and training

• Desirable
  • IT skills
  • Manual handling
  • Basic Health & Safety
  • Customer Care

Experience and knowledge

• Desirable
  • Experience of working with the public
  • Previous portering experience in a similar setting
  • Awareness of infection control
  • Awareness of health and safety

Skills and abilities

• Essential
  • Clear communication and numeracy skills, both verbal and written
  • Must be able to respond to challenges in the day to day working in a hospital environment
  • Ability to organise tasks in a practical and efficient manner
  • Ability to work alone or as part of a team
  • Industrious nature and shows an enthusiasm and commitment to achieving high standards of work
  • Willing to learn and take active part in job training
  • Good level of fitness to meet the physical demands of the post
• Desirable
  • Understanding of good customer service

Specific job requirements

• Essential
  • Working in a physically demanding environment
• Desirable
  • Shift working