Parking Attendant

Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.

Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public. Working hours are 40 hours per week, generally 5 out of 7 days which may include some Sundays. As part of Social Bite’s Jobs First programme, applicants should have a background of homelessness or at risk of homelessness.

Main tasks:

• Your day will be spent, mostly outside, in all weathers, so please consider this before you apply
• You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations
• Patrol and enforce contraventions throughout Edinburgh
• High visibility presence to help counter any parking contraventions and issue appropriate Penalty Notices where required.

You must enjoy dealing with people, be friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a hand-held device daily. If you enjoy being outdoors and have great communication skills, we would love to hear from you.

• As part of Social Bite’s Jobs First programme, applicants should have a background of homelessness or at risk of homelessness
• Strong communication skills (English is essential)
• Self-motivation and initiative
• Customer-focused mindset
• Ability to work shifts.

Benefits of working for us include:

• Flexible shift patterns
• Enhanced Sunday and Bank Holiday pay
• Overtime at time-and-a-quarter
• First-class training and development
• 28 days’ holiday (inc bank holidays)
• Lifestyle benefits and retail discounts
• Enhanced maternity and paternity (eligibility applies)
• Pension scheme
• Access to Capital Credit Union
• Full uniform provided.