Catering and Events Operations Team Leader

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

Accommodation, Catering and Events provides catered and self-catered residential accommodation for over 10,000 students, including community and welfare support through its Residence Life service. We also operate 17 cafes and a range of other catering products to students and staff across the University estate. Under our commercial brand, The University of Edinburgh Hospitality and Events Collection, we deliver hotel accommodation options to around 200,000 guests each year plus an extensive selection of conference, catering and event services to over 2,000 events.

The main responsibility of this role is to lead a team of Catering & Events (C&E) Supervisors in the delivery of catering, events, food and beverage services by providing daily operational guidance, ensuring that standard operating procedures are followed and being accountable for the quality of service provided. You will have a vital leadership role within the wider catering team, with significant responsibility to deliver successful events and ensure our long-term success and sustainability. You will hold a pivotal role in developing the highest possible levels of service and customer engagement.

• You must possess the necessary communication skills to work harmoniously as part of a team
• Have a positive attitude to work and to respond to queries from customers and C&E Supervisors and Assistants
• You must also be helpful and polite when dealing with customers and colleagues.

This is a full-time post based in Pollock Halls, 18 Holyrood Park Road, Edinburgh, EH16 5AY. Interviews will be held 2 weeks after closing date.