Edinburgh Women’s Aid (EWA) is a registered charity working towards a society free from domestic abuse. We provide practical and emotional support, information and advice for women, children and young people who are experiencing domestic abuse.
What does the support look like?
We offer confidential and non-judgemental, emotional and practical support services to any woman, child or young person affected by current (or post-separation) intimate partner abuse, living in Edinburgh. We operate from a person-centred approach and so we will support and listen to you, respecting your right to make the choices best for you.
Our Helpline and Crisis Support Service is open six days a week. If you can’t speak to us on the phone or via email, we offer an open drop-in service at our Edinburgh office.
What will I get?
We can give you advice on how you and your children can stay safe, including guidance on how the law can protect you, provide temporary refuge accommodation if you’re unable to stay in your home, and offer you support for a better future. We aim to put your needs at the heart of the organisation, respecting your right to make choices that are right for you. We take a friendly, non-judgemental approach and delivery of our services; you can talk to us freely and confidentially.
When
Speak to our support team on the phone 0131 315 8110
• Mon, Wed, Thurs, Friday: 10am-3pm
• Tuesday: 10am-7pm
• Saturday: 10am-1pm
If our phone lines are closed, or busy, please leave a message on our 24-hour answer machine, with your name and when it is safe to call you back. If you don’t feel that you can wait to speak to someone, please call the 24-hour Scottish Domestic Abuse Helpline on 0800 027 1234.
Visit our support team at our office (4 Cheyne Street, Edinburgh, EH4 1JB)
• Monday: 1-3pm
• Tuesday: 2-7pm
• Wednesday: 10am-3pm
• Thursday: 10am-3pm
• Friday: 10am-3pm
• Saturday: 10am-1pm
• Sunday: Closed
You don’t need an appointment to visit and speak to us at our office during these drop-in hours. Please note that initial appointments are typically around one hour long.
Where
Speak to our support team on the phone.
Write to our support team: duty@edinwomensaid.co.uk
If it’s not safe to speak to us on the phone, you can email us. Please include times it’s safe to email you back if possible.
Or visit our support team at our office (4 Cheyne Street, Edinburgh, EH4 1JB).
